**Terms and Conditions**

Welcome to DeliveryMall Enterprise, your go-to online marketplace and delivery services. These Terms and Conditions govern your use of our platform, including browsing, purchasing, and utilizing our delivery services. By accessing or using our Website, you agree to abide by these Terms and Conditions in full. Please read them carefully before proceeding.

**1. Acceptance of Terms**

By accessing or using DeliveryMall Enterprise, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to any part of these terms, you may not access or use our platform.

**2. User Accounts**

2.1. In order to access certain features of our platform, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2. You must provide accurate and complete information when creating your account. You agree to promptly update your account details to ensure accuracy.

2.3. You may not share your account credentials with any third party or allow anyone else to access your account.

**3. Purchases and Payments**

3.1. When making a purchase on DeliveryMall Enterprise, you agree to provide accurate and complete information regarding the products you wish to purchase, as well as your payment details.

3.2. Prices listed on our platform are subject to change without prior notice. All prices are in Ksh and inclusive of applicable taxes unless otherwise stated.

3.3. Payment processing is conducted through secure third-party payment gateways. By making a purchase, you authorize us to charge the designated payment method for the total amount of your order, including any applicable taxes and fees.

**4. Delivery Services**

4.1. Delivery services provided by DeliveryMall Enterprise are subject to availability and geographical limitations. We strive to deliver orders in a timely manner; however, delivery times may vary depending on various factors such as location, time, weather conditions, and order volume.

4.2. You agree to provide accurate delivery instructions and ensure that someone is available to receive the order at the designated delivery address during the specified delivery window.

4.3. In the event of delivery delays or issues, DeliveryMall Enterprise will make reasonable efforts to notify you and resolve the issue promptly.

**5. Intellectual Property**

5.1. All content, including but not limited to text, images, logos, trademarks, and software, displayed on DeliveryMall Enterprise is the property of DeliveryMall Enterprise or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2. You may not reproduce, distribute, modify, or transmit any content from DeliveryMall Enterprise without prior written consent.

**6. User Conduct**

6.1. You agree to use DeliveryMall Enterprise for lawful purposes only and to comply with all applicable laws and regulations.

6.2. You may not engage in any conduct that could disrupt or interfere with the operation of DeliveryMall Enterprise or the experience of other users.

6.3. You may not upload or transmit any content that is unlawful, defamatory, obscene, or infringes upon the rights of others.

**7. Termination**

7.1. DeliveryMall Enterprise reserves the right to suspend or terminate your account and access to our platform at any time, without prior notice, if we believe that you have violated these Terms and Conditions or engaged in any conduct that is harmful to DeliveryMall Enterprise or its users.

**8. Modifications**

8.1. DeliveryMall Enterprise reserves the right to modify or amend these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review these Terms and Conditions periodically for updates.

**9. Governing Law**

9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [jurisdiction].

10.1 : Price changes: prices can go up or down without warning, depending on law of supply and demand.

By accessing or using DeliveryMall Enterprise, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us at post@deliverymall.co.ke or +254787111333

Thank you for choosing DeliveryMall Enterprise.